Counselling Services

CG&CS uses a range of therapies that are based on scientific research of effectiveness in treating personal and relationship problems.

Its empahsis is on counselling, employing strategies from the following therapies: 

  • Cognitive Behaviour Therapy
  • Acceptance and Commitment Therapy
  • Brief Solution Focused Therapy
  • Interpersonal Therapy
  • Mindfulness Training
  • Hypnosis

CG&CS has found that the success of counselling is improved when the counsellor-client relationship is founded on sound behavioural principles. The relationship is collaborative on a journey towards the client's desired outcomes and their better mental health and wellbeing. The target for therapy is usually short-term, practical and solution-focused.

Counsellor Responsibilities

  • Provide a quality, professional service in a safe, supportive and respectful environment.
  • Use effective and proven techniques based on scientific research and many years of psychology consultancy.
  • Assist the client in creating pathways to change.
  • Empower the client to gain effective skills to manage negative emotional states.
  • Facilitate growth in the client's self-esteem.
  • Provide the client with exclusive access to a one hour time slot for each appointment.
  • The counsellor has discretion to waive a cancellation fee when a client experiences an unavoidable emergency.

Client Responsibilities

  • Discuss their situation with openness & honesty.
  • Be willing to expend effort to solve their problems.
  • Attend scheduled sessions punctually. Sessions are usually made weekly for the first few weeks.
  • Take-up the opportunity of undertaking practical self-help exercises designed to deliver maximum value from counselling sessions. Therapy is most successful when clients actively participate both in sessions and between sessions.
  • Pay the set fee at the conclusion of each session.
  • Provide the counsellor with a minimum of 24 hours notice if they need to cancel their appointment. Cancellations after this time will incur a charge of 50% of the full session fee. Please note that medicare does not pay a rebate for missed sessions.

Booking Appointments

CG&CS provides counselling for a wide range of emotional and behavioural issues. Its services span therapy for anxiety, depression, anger, stress and grief counselling to parenting, child behaviour management and couples therapy.

A quality professional service is provided to clients within an atmosphere of safety, respect and acceptance.

A range of therapeutic tools such as counselling, acceptance and commitment therapy, cognitive behaviour therapy and solution focused therapy are tailored specifically for each client's needs.

Hours

Weekdays - 8.00am to 6.00pm

Occasional afterhours and weekend appointments are available by arrangement. 

Fees

Fees are available on request. You are welcome to phone or contact CG&CS through the Contact Us page.

Reduced session fees are available on a limited basis for full-time students and for clients who have a low-income health card.

CG&CS requires a $25 booking fee to secure your initial appointment. This should preferably be paid by credit card and the amount will be deducted from your first appointment fee.

Clients may be eligible for a Medicare rebate (limited number/calendar year) providing they have an appropriate doctor referral and Mental Health Care Plan.

Clients may choose, instead, to claim rebates from their Private Health Extras Insurance. They will need to check with their fund to determine eligibility.

Payment

Clients pay at the end of each session. Payment by cash, cheque and most major credit cards is accepted. A small fee is charged for clients who choose to pay by credit card.

Cancellation Policy

Clients are asked to provide at least 24 hours notice if they are unable to keep their appointment time.

Clients who do not keep appointments or do not provide CG&CS with appropriate notice of appointment cancellation will be invoiced cancellation fees of 50% of their session fee. Please bear in mind that your 1 hour appointment slot has been reserved for you and that it is unlikely to be filled if you provide insufficient notification time to cancel or change it.